Privacy Policy
Our privacy policy ensures the protection of your data and absolute respect for your confidentiality while browsing our website.
Data Controller
Luxury Painting And Renovations Corp, with EIN number [______], located in Queens, New York, hereinafter “Luxury PNR“, and whose contact email is info@luxurypnr.com.
Data requested on the website and purpose of processing
Name, last name and email in contact forms:
To contact Luxury PNR directly, whether to ask questions, comments, suggestions, request a service or product, or any other information. Not providing the minimum necessary personal data will make it impossible for Luxury PNR to respond to the request.
Name and email:
To be able to make comments on the website’s blog.
Name, last name, address, phone number, email, tax identification number:
This information will be requested at the time of payment for the service, for the purpose of processing everything related to the client.
Name, phone number and email for newsletter:
With the express and voluntary consent of the data subject, the minimum necessary data will be requested on the website to send automated commercial information bulletins, which will inform about advertising, promotions and other information about the services and/or products offered by Luxury PNR. The processing of personal data found in this section has been done with the consent of the data subject.
Email:
The email will be requested in order to access the customer area, according to the data provided when creating the account.
If the user is under 16 years old, they must have the authorization of their parents or legal guardians to provide their personal data. Luxury PNR has no effective way to verify the age of users, so it is exempt from any responsibility if the user does not comply with what is indicated here.
Luxury PNR will at all times ensure that the use given to the website, content, and processing of the user’s personal data is carried out in the most correct way possible. To do this, the user can always exercise their rights of access, rectification, cancellation, portability, oblivion or opposition, all in faithful compliance with the guidelines of the laws governing the matter, by writing to the email info@luxurypnr.com.
At no time will Luxury PNR share with third parties the data it possesses. If it is done to comply with the services contracted by any participant, send the newsletter, comply with legal requirements or for the administration of the website, the appropriate confidentiality agreements will be provided between the parties.
The links to third parties that may be found on the website have privacy policies unrelated to Luxury PNR. Access to these sites will be the responsibility of the user, and it is their responsibility to know them and decide whether to accept them or not.
Forms
The website has 4 types of forms:
Contact: the user, customer or participant may find forms that will facilitate communication with Luxury PNR, to ask questions, comments, request a quote, book any of the services offered on the website or demand any right they may have. Not providing the minimum necessary personal data will make it impossible for Luxury PNR to respond to the request. This processing will be considered legitimate as part of a pre-contractual proceeding. The website server and Luxury PNR email will be responsible for processing.
Advertising: Express and voluntary consent will be requested from users, buyers or participants to provide Luxury PNR with the minimum necessary data to send advertising and commercial information related to the services and/or products offered by Luxury PNR, to add it to an automated email marketing file managed by the data processor indicated below. The processing of personal data found in this section has been done with the consent of the data subject.
For comments on the blog: In order to avoid spam, inappropriate messages, and proper monitoring, the user will be asked for their name, email and website to identify them in the comments they wish to make in the blog posts. This data will be visible to other website users. If you do not want the data to be visible to other people, you must contact Luxury PNR by email. The website server will be responsible for processing and will be done with the consent of the data subject.
To process the service request: Users, customers or participants will be asked for their data so that Luxury PNR can process the services requested by the client. Legitimate processing of personal data due to the contractual relationship that exists with the client or participant. The data will be stored on the website server.
Data Processors
Luxury PNR needs the support of third parties to adequately offer its services and products, with which it enters into appropriate confidentiality agreements and verifies compliance with personal data protection regulations.
The data provided to these third parties may not be used for purposes not authorized by the data subject.
In compliance with the principles of information and transparency, it is reported that these third parties are:
- Mailchimp®: used to automate commercial information newsletters and send advertising about the products and/or services offered on the website to the email address of the data subject. Service provided by The Rocket Science Group LLC, located in the United States of America, with a data processing agreement with standard contract clauses from the European Commission which can be detailed at https://mailchimp.com/legal/data-processing-addendum/
- Asana: Application used to organize and manage work activities. This service is provided by the company Asana, Inc., which is located at 1550 Bryant Street, Suite 200, San Francisco, CA 94103 and can be contacted via email at privacy@asana.com. If you would like more information about their privacy policy you can consult: https://asana.com/terms
- Active campaign: Used for email marketing and customer management. This service will be provided by ActiveCampaign, LLC, whose office is located in Chicago, USA. They have adopted standard data processing clauses approved by the European Commission, which can be viewed at this link: https://www.activecampaign.com/gdpr-updates/. You can see more information on the privacy policy here at https://www.activecampaign.com/privacy-policy/
- Zapier: A tool used to automate tasks. The company, Zapier Inc., is located at 548 Market St. # 62411, San Francisco, CA 94104 — 5401 and can be contacted via email at contact@zapier.com. Their privacy policy can be viewed at the link https://zapier.com/privacy/
- Google: Tool used for meetings, email tracking and more. This service is provided by Google LLC, located in Mountain View, California, United States of America. They have adopted standard data processing clauses approved by the European Commission which can be viewed at: https://cloud.google.com/security/gdpr/resource-center. If you would like more information about their privacy policy you can consult: https://policies.google.com/privacy
- Lead Pages: Tool used to create websites, landing pages and popups, among others. This service is provided by Avenue 81, Inc., which is located at 107 Cheapside, London and can be contacted via email at legal@ave81.com. Their privacy policy can be found at the link https://www.leadpages.net/privacy
- Apple: Tool used to improve the user experience with this type of device. This service is provided by Apple Inc., which can be contacted via the link https://www.apple.com/la/contact/ and whose privacy policy can be found at https://www.apple.com/legal/privacy/en-ww/
- Siteground: Provides web hosting service through SiteGround Spain SL. Its European headquarters is located in Spain, C / Serrano 1, or 28001 Madrid and its privacy policy can be viewed at https://www.siteground.com/privacy.htm
- Typeform: Tool used to create online forms and online surveys. This service is provided by the company Typeform SL: which is located at Carrer Bac de Roda, 163, local, 08018 – Barcelona (Spain). They can be contacted via email at support@typeform.com and their privacy policy can be viewed at https://admin.typeform.com/to/yFvrNI/
- Facebook Pixel: advertising analysis tool, used to know the actions of data subjects on this website. This service is provided by Facebook, Inc., which is located at 1601 Willow Road Menlo Park, CA 94025, United States of America. If located outside the United States of America or Canada, the data control entity responsible for the information is Facebook Ireland Ltd., which is located at 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland. They have adopted standard data processing clauses approved by the European Commission which can be viewed at: https://www.facebook.com/legal/terms/dataprocessing. To get more information on the privacy policy, visit https://www.facebook.com/privacy/explanation
- Google Analytics: Web analytics service to see website usage statistics, provided by Google LLC, located in Mountain View, California, United States of America. They have adopted standard data processing clauses approved by the European Commission which can be viewed at: https://cloud.google.com/security/gdpr/resource-center. If you would like more information about their privacy policy you can consult: https://policies.google.com/privacy
- Evernote: tool to better manage the services offered. Service offered by Evernote Corporation, located in the United States of America. They have adopted standard data processing clauses approved by the European Commission which can be viewed at: https://evernote.com/intl/es/privacy/gdpr. . For more information on their privacy policy visit https://evernote.com/intl/es/privacy/policy
- Skype: tool used for video conferencing. This service is provided by Microsoft Corporation, located in Redmond, Washington, United States of America. It has adopted standard data processing clauses approved by the European Commission which can be viewed at: https://docs.microsoft.com/en-us/microsoft-365/compliance/gdpr?view=o365-worldwide. If you would like more information about their privacy policy you can consult: https://privacy.microsoft.com/es-mx/privacystatement
- Coda.io: Tool used for document editing, this service is provided by the company Coda, which is located at 444 Castro St, Suite 1200, Mountain View, CA 94041. It can be contacted via email at help@coda.io and its privacy policy can be viewed at https://coda.io/trust/privacy
- Square: Company used to manage payments on the website.
- PayPal (Europe) S.à r.l. et Cie, S.C.A.: company used to manage debit and credit card payments on the website. Located at 22-24 Boulevard Royal L-2449, Luxembourg. For more information you can visit https://www.paypal.com/us/webapps/mpp/ua/privacy-full
- Stripe: tool used to manage debit and credit card payments on the website. The service is provided by Stripe Inc which is located in the United States. They have adopted standard data processing clauses approved by the European Commission which can be viewed at: https://stripe.com/dpa/legal. For more information at https://stripe.com/us/privacy
- Dropbox: Used to host documents related to the products or services offered on the website in the cloud. Service provided by Dropbox, Inc, located in California, United States. They have adopted standard data processing clauses approved by the European Commission which can be viewed at https://aem.dropbox.com/cms/content/dam/dropbox/www/en-us/security/DBX%20GDPR%20Compliance%20Journey_2020_updated.pdf. To get more information about their privacy policy you can visit https://www.dropbox.com/privacy
- WhatsApp: Tool used to communicate with users, buyers, clients and participants through the company WhatsApp Ireland Limited (for those located in Europe), can be contacted via the link https://www.whatsapp.com/contact/?subject=messenger and their privacy policy can be viewed at https://www.whatsapp.com/legal?eea=1#privacy-policy
In specific cases, Luxury PNR may use applications or tools that have not been included or named in this list, due to being a better option that contributes to the completion of a certain task; If this happens, Luxury PNR will notify its users, clients or participants as the case may be.
Newsletter related policies
These policies will be understood at all times as a complementary part of the terms and conditions set forth on the website, with both being equally applicable in the event of a dispute. The privacy policy and intellectual property applied will be the same as set forth in the website’s terms and conditions.
“Newsletter” will be understood as the digital bulletin that Luxury PNR carries out periodically and sends to its subscribers through an external email service provider, to which the user has voluntarily subscribed.
Luxury PNR is not obligated to send the newsletter at defined time periods, so it is completely free to do so when it deems appropriate. The user may at any time exercise their rights of access, rectification, cancellation or opposition by following the instructions found in the newsletter footer.
The user should not share its content with third parties, as this would violate Luxury PNR’s copyright. The only possible distribution channel is the one managed and/or authorized by Luxury PNR.
Luxury PNR will not be responsible for third party content exposed in the newsletter. Any dispute that arises should be dealt with directly with the person or company mentioned.
All material exposed in the newsletter is protected by copyright in favor of Luxury PNR, and in the case of belonging to third parties, it will be understood that Luxury PNR has the proper authorization to use it as agreed upon with the author.
Duration of processing
In the case of personal data provided for billing and purchase of products or services, they will be kept for the legally applicable time.
In the case of personal data provided for electronic commercial newsletters and comments on the blog, it will be for the time that the data subject wishes to remain on the subscription list, so they can unsubscribe at any time they wish, automatically as indicated in each newsletter, or by writing to the email info@luxurypnr.com.